Network & Telecoms

Connectivity. Designed exclusively for the business market – offices and homeworkers. We provide clients with a high-performance, low-latency, resilient network, underpinned by a robust Service Level Agreement (SLA), and supported by a highly-skilled group of UK based engineers.

We can provide voice communications and internet over a converged, Quality of Service (QoS) enabled network, giving significant cost savings without sacrificing service performance or quality. This enables our clients to adopt next generation IP telephony and the benefits that it brings:

  • Reduce supplier and network management costs by getting rid of legacy voice infrastructure.

  • Access to increased bandwidth and performance to help move to the cloud.

  • End-to-end service from a single, trusted supplier means issues are quickly resolved.

Telecoms. Our hosted IP telephony solution is a complete communications service for your business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows us to easily manage your environment whilst enabling your employees to maximise their productivity. Benefits include:

  • Extensive range of call handling and management features.

  • Employees receive 'one number anywhere’ – conveniently integrates fixed, mobile and voicemail so they you never miss a call.

  • On-demand, per-seat service with no hidden costs or upfront hardware investment.

  • Lower call costs – including cheaper call rates, free site-to-site calls, and free calls between your fixed and mobile devices.

  • Enables flexible working - through hot-desking, home working and extending the service to mobile devices.

  • Total flexibility with the phone numbers you want to use.

  • Built in business continuity - carry on making and taking calls if a disaster disrupts your office.

 

Additional call queuing, call recording, call reporting, receptionist console, CRM integration and call centre options are available.